The Key to Regular Exercise:  Get a Partner

The Key to Regular Exercise: Get a Partner

By Joseph C. Piscatella Regular exercise is a building block for good health, weight control and stress management. It is particularly beneficial for dental professionals who often feel “out of time” and saddled with chronic stress. January is a perfect month to turn...
Don’t be afraid to confront bullies in the workplace

Don’t be afraid to confront bullies in the workplace

By Paul Pelletier Bullying can be as harmful in the workplace as it is in schools, causing well-understood effects on people, plus a long list of challenges for organisations. More sobering to business leaders are the irrefutable statistics – bullying is costing...
A Tool for Difficult Conversations & Conflict Resolution

A Tool for Difficult Conversations & Conflict Resolution

By Dr. Robert Frazer, Jr. “Don’t you just hate it when everyone gets emotional?!”  I dare say if you’re like me… a male (emotional avoider) doctor who grew up in a family that didn’t deal well with emotions, you agree with that statement. Experts point out that...
10 Easy Ways to Stop Missing Calls and Losing New Patients

10 Easy Ways to Stop Missing Calls and Losing New Patients

By Dr. Christopher Phelps Does your staff do a good job answering the phone, or do they miss calls? How do you know? By “missed” we mean a call that goes to voicemail, get’s a busy signal or the caller hangs up because no one in your office answered it in time. In my...
Taking Your Practice from “Good” to “Great!”

Taking Your Practice from “Good” to “Great!”

By Wayne Kerr, DDS, MAGD Today’s technology allows any dental practice to be highly “visible” to potential consumers through practice websites, Facebook, Google searches, Healthgrades, and other means of social media.  But, once that new patient has found you, how do...
A Paradigm Shift that will Change Clinical Practice

A Paradigm Shift that will Change Clinical Practice

By Kathryn Gilliam, RDH, BA Central to our current understanding of periodontal disease development and progression is the idea that only specific periodontal pathogens cause periodontal disease and that all other bacteria present in the oral cavity are either...
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