This is not just another customer service course. Learn how to give your customers a reason for making price irrelevant.
Why is Dr. Moffet’s approach so successful where other’s have failed? Dr. Moffat has studied outside of dentistry and implemented the best customer service ideas back into his practice. Dr. Moffet presents a systemized breakdown of the eight stages of a patient/dentist relationship. His simple system is easy to implement, with little or no cost and results can be seen immediately! Step outside of the box.
Bring Dr. Moffet’s experience, enthusiasm and passion for the subject to your next meeting!
Presentation Topics
Communication Practice Administration & Management Practice Relationship Management
Past Presentations
Future Presentations
Biographical Information
Dr. David Moffet grew a small cottage industry dental office into a successfully producing premier practice in a low-income suburb of Sydney, Australia. He shares the protocols and success principles used to predicate and sustain this growth. By understanding these customer service concepts and mastering communication skills, your practice can replicate this success. Dr. Moffet’s presentations share the inside scoop on the unique systems his practice utilizes for exponential growth. Dr. Moffet was an elected member of the Australian Dental Association New South Wales Council, Past-President of The Hills Dental Study Group, and is a member of the Speaking Consulting Network.
