Roll Out the Red Carpet: Customer Service That Counts!
The purpose of this session is to provide dental professionals a better understanding of how exceptional customer service influences the entire patient experience. This course will include maximizing the telephone as a customer service tool, discussion on the team approach to service, and the importance of effective communication skills.
Turning Me Into We: The Power of Teamwork
Are you interested in making teamwork a reality in your practice? This course will cover a broad range of topics from attitude and accountability to characteristics of a high performing team.
Ready to Launch: Practice & Growth Strategies for New Dentists
What are you doing right now, at the very beginning of your dental career, to ensure success in your practicing life? Join Jameson’s owner and Chief Communications Office, Carrie Webber, as she introduces business acumen that are key components for dental business leaders, owners and practitioners to successfully fulfill their ideal practicing vision.
Conversations that Count
In the course you will learn how to lead and communicate effectively from wherever you are in your professional career and how to build a powerful team, meeting goal after goal, through incorporating business acumen and communication skills for your practice and professional success.
Carrie Webber is Chief Communications Officer and co-owner of Jameson, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives. Carrie creates customer service and business development opportunities as well as internal and external marketing initiatives and social media strategies to effectively communicate the Jameson message to the dental profession. Webber is a contributing author to several publications and blogs on the topics of marketing, customer service and business development as well as a popular speaker for dental meetings nationwide.
- Business / Financial
- Team Building