Christopher Phelps, DMD, CMCT
- Case Acceptance
- Implant Dentistry
- Practice Administration & Management
- American Academy of Dental Practice
- Metamorphosis Dental Study Club; London, England
- Sydney Dental Study Club; Sydney, Australia
- Syracuse Dental Study Club
How to GET Them IN the Door and Guide Them to YES!
This interactive, fast-paced program is tailored for dentists and their teams wanting to attract more new patients and increase case acceptance without wasteful marketing expenditures. Learn how grass roots marketing and a dental $avings plan can help you tap into an unlimited supply of fee-for-service new patients and increase practice revenue exponentially. Explore the principles of influence and persuasion and learn how to tailor your presentation style to meet the needs of each patient. Learn how to utilize external, internal and grass roots marketing to survive the corporate tsunami that is engulfing the dental landscape today.
Ethical Principles of Persuasion for Dentistry
The success of any business is measured by the team’s ability to accomplish goals. Those goals are met by ethically persuading and inspiring others to share a vision and pursue a common purpose. We live in a world where those who are the most persuasive are the most prosperous. How successful we are in our professional and personal life depends on our ability to influence others. This interactive, fast- paced course tailored for dentists and their teams addresses their distinct issues and challenges with patients, potential patients, staff, and even the competition. This unique course combines the science of influence with its profitable and ethical applications.
Christopher Phelps, DMD, CMCT works with professionals across the country in identifying their marketing hurdles and showing them how to succeed and grow in an otherwise tough, competitive economy.
An entrepreneur and author, Chris is also a general dentist practicing in Charlotte NC. In his first seven years of practice Chris grew his practice revenue by a factor of 10X: growing from one practice location to four. After selling two of those offices for profit, Chris focused on maximizing the capacity of his remaining two practices and enjoyed two consecutive years of $1,000,000 revenue growth in each of the two practices, effectively collecting with two offices what he had collected when he owned four.
Chris was awarded the Doctor’s Choice National Dental Award in 2016 (from 6,000 nominated dentists). Additionally, he was chosen for the 2016 Doctor’s Choice Top 100, due to a high degree of peer recognition and professional achievement.
Chris writes frequently for industry publications such as Dental Economics, Dental Practice Management, Dental Products Report, Dentistry IQ ad Remin Media. He is the author of How to Grow Your Dental Membership Plan and also published a CE article in Contemporary Esthetics Magazine.
In addition to being a Kolbe Certified Trainer, a key opinion leader to several large dental companies, and understanding how to get new patients in the door, Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the authority in this field, Dr. Robert Cialdini, and is the only dentist in the world to be named a Cialdini Method Certified Trainer (CMCT). Chris uses Cialdini’s Principles to ethically steer patients to more referrals, decreased no shows and higher case acceptance.