10 Top Management Tools for a Successful Practice
Learn the key systems and strategies for fine-tuning communication, monitoring your practice effectively, streamlining scheduling, increasing collections, building an enthusiastic team and generating infectious referrals.
High Impact communication: Words to Use… and Words to Lose
Explore effective communication techniques for improving scheduling and reducing open time, increasing case acceptance, and fine-tuning financial arrangements. Learn protocols and systems for retraining the troublesome patient.
Anatomy of a Winning Team: Building a Foundation for Success
Learn simplified systems and protocols for team development that will allow you to refine roles and clarify job descriptions in the practice. Discover concrete, positive solutions to reinvigorate your entire team and create contagious positive attitudes. Sometimes the solutions are right in front of you.
Playing the Insurance, Collections And A/R Game…Your Way!
Learn how to motivate patients to pay, make successful collection calls, and reduce A/R. Create effective financial arrangements. Understand detailed narratives, patient record documentation, and use of dental coding systems.
Lois Banta specializes in all aspects of dental practice management. Through Banta Consulting, she provides her expertise to dental practices, both large and small, across the country and internationally. Lois is a highly sought after speaker on the American Dental Association circuit and other popular venues. She has written monthly columns for several industry magazines and has been a featured author for numerous journals. Lois currently serves as the Executive Co-Director of the Speaking Consulting Network, is a member of the Academy of Dental Management Consultants, and maintains membership with the American Academy of Dental Practice Administration and American Dental Assistants Association.
Lois Banta on the cover of Dental Economics magazine, October 2012:
- Insurance / Collections
- Practice Administration & Management
- Masters in Dentistry Conference; Sydney, Australia
- American Academy of Cosmetic Dentistry; Honolulu, HI
- Yankee Dental Congress; Boston, MA
- American Dental Association; New Orleans, LA
- Chicago Midwinter Meeting; Chicago, IL
- Hinman Dental Meeting; Atlanta, GA